Seller etsy - Read our wonderfully weird story. Etsy is a global marketplace for creative and one-of-a-kind goods. It’s home to a universe of special, extraordinary items, from unique home decor pieces to trending fashion finds. Founded in 2005, Etsy began its Indian journey in 2018. Etsy is a place where creativity lives and thrives because it’s powered ...

 
Use the Etsy Seller app to manage orders, edit listings, and respond to buyers instantly, from anywhere. Accept payments seamlessly Attract more buyers on Etsy and beyond with Promoted Listings and free social media tools. Analyze and optimise .... Getharvest login

We think you’re going to love this update, since we built these new features with your feedback in mind. With the new listing form, you can: Navigate sections of your listing details faster and more easily, helping you save time while editing your listings. Access the new ‘Performance’ tab, so you can see performance data and reviews for ... Etsy is a global marketplace for creative and one-of-a-kind goods. It’s home to a universe of special, extraordinary items, from unique home decor pieces to trending fashion finds. Founded in 2005, Etsy began its Indian journey in 2018. Etsy is a place where creativity lives and thrives because it’s powered by people just like you. Payment processing fees for India Payments sales. For India Payments sales, there is an India Payments payment processing fee of 3% + 10 INR based on the total amount of the order: Item cost + shipping + tax, minus any discounts. This is in addition to the 6.5% transaction fee that applies to the cost of the entire order. Reach out to the seller with a help request. Get help with an order. Get help with an order. Shopping on Etsy Selling with Etsy. As a seller, you must continue to meet the eligibility requirements for Etsy Purchase Protection for Etsy to cover qualifying orders. ... Etsy reserves the right to resolve the case on your behalf if necessary, which can include issuing a refund to the buyer and recouping funds from your Payment account. ...Have clear policies on international shipping in your shop policies. This helps give the buyer confidence that their package will reach them. Set your shop currency to euros if that’s your preferred currency. Once you choose a preferred shop currency, each new listing you create will be priced in that currency.Quick answer. To contact Etsy’s customer service, select the Contact support button and we can help you with account, shop, or purchasing issues. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email. Contact support. You must sign in to your Etsy account to contact Etsy Support.3. Showcase Your Art. “Take high-quality photos to showcase your work," advises Mati McDonough, owner of Mati Rose Studio. Using natural light and clutter-free backgrounds has helped her sell over 1,600 prints and originals in her Etsy shop, which is based in Oakland, California.Oct 25, 2022 · Etsy works with many ecommerce platforms like Shopify, Magendo, and WooCommerce, so you can connect your existing site to your Etsy storefront. So, if you’re selling a product on Shopify but also want to become an Etsy seller, you can do that by using the handy Shopify integration! Quick answer. To contact Etsy’s customer service, select the Contact support button and we can help you with account, shop, or purchasing issues. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email. Contact support. You must sign in to your Etsy account to contact Etsy Support.To sign up for Etsy Payments as an individual or sole proprietorship, you will need to provide the following details so we can verify your identity: First name. Last name. Date of birth. Home address. In certain locations, a full or partial individual tax number (such as an SSN in the US) Once you enter your details, you’ll need to input your ...Good news! Many sellers on Etsy offer personalized, made-to-order items. To personalize an item: Open the listing page. Choose the options you’d like for the order. This will differ depending on what options are available for the item. Under “Add your personalization,” the text box will tell you what the seller needs to know. We would like to show you a description here but the site won’t allow us. Etsy’s 2024 Color of the Year is the perfect shade to complement the theme. Berry marries rich red and blue tones, adds depth to 2023’s popular pinks, and is flexible enough to carry through the seasons. It also taps into a trend we’re seeing around food and fruit motifs, and works really well for small accents.To qualify, you'll need a 4.8 rating average or above for the three-month review period, and you’ll need to meet the other Star Seller criteria, which you can read here. We analyzed reviews on Etsy to see what kinds of words shoppers used to describe the item and their experience. As you might expect, many reviewers mention how much they ...Cape Town South Africa Sticker Waterproof Weatherproof on cars laptops water bottles. (24) $4.12. $8.24 (50% off) FREE shipping. A South African colouring in page. South African expats and lovers of South Africa will be familiar with this everyday product. $1.33.Dec 6, 2023 · Agatha Aviso. WRITTEN BY: Katie-Jay Simmons. Setting up an Etsy store is quick and straightforward. The more challenging aspect is standing out on Etsy’s … What it means. Offsite Ads. -If you made less than $10,000 on Etsy in the past 365 days, you’ll be charged a 15% fee on the order total. -If you made at least $10,000, you’ll get a discounted fee of 12%. -The Offsite Ad fee will never exceed $100 for an order, regardless of the order total. To create a shipping profile. On Etsy.com, choose Shop Manager. Select Settings. Select Shipping settings. Choose the Shipping profiles tab. Choose Add a shipping profile. When setting up shipping profiles, if you’re a seller in the US or Canada, you can also choose to use calculated shipping when shipping with particular carriers.Etsy welcomes minors between the ages of 13 and 17 to buy and sell on Etsy as long as you have the permission and direct supervision of your parent or legal guardian. Your parent or legal guardian must register for the account with their information, and they’re responsible for any and all of your activity on the account.As with previous Marketplace Insights reports, we pored over industry forecasting, social media trends, buyer market research, and Etsy search data to give you the info you need to optimize your Etsy shop. The year-over-year (YoY) increases below were calculated by comparing search volume on Etsy from January through March 2023 …Connect with a Google, Facebook, or Apple account, fill in all your information at once, or complete this step after you’ve created a seller’s account in Your account, Account settings. Confirm your email. Now, create a seller account on the Etsy seller page, or select Your account in the upper right menu. Click Sell on Etsy.Getting started. Listing a digital download on Etsy is just like creating a listing for a physical product. When you create your listing, you can now list it in two different ways–as an instant download or made-to-order. “Instant download” means you’ll upload the file when you create the listing and your customers will receive it ... Key 1: Sell Great Products. Sell what you love. Sell something that you love and believe in. If you're like most new sellers, you have other commitments such as work and family, and you only have a limited amount of time for your new business. Selling something you love will help keep you motivated! Shopping on Etsy Selling with Etsy Thanks for your message! We’ll be in touch soon. Skip to content. Help ... Having problems with an order? Reach out to the seller with a help request. Get help with an order Get help with an order Featured articles Shop on Etsy. Buying on Etsy. Shopping & Gifting; Searching for Items; Buying ... Getting started. Listing a digital download on Etsy is just like creating a listing for a physical product. When you create your listing, you can now list it in two different ways–as an instant download or made-to-order. “Instant download” means you’ll upload the file when you create the listing and your customers will receive it ... Key 1: Sell Great Products. Sell what you love. Sell something that you love and believe in. If you're like most new sellers, you have other commitments such as work and family, and you only have a limited amount of time for your new business. Selling something you love will help keep you motivated! Reaching out. Sometimes resolving an issue with potential copying can be as easy as sending them a message and bringing up your concerns. It’s possible the person wasn’t aware of the problem, or they may have just come up with something similar independently. 2. Filing a report.There are two phases of how search works: query matching and ranking. We’ll explore each one in detail below, but here’s a quick overview: Query matching: A buyer enters a query and we look at the inventory of listings that match that query. Ranking: Behind the scenes, we rank the matching listings based on a variety of factors, which we ... To sign in to your Etsy account on the Etsy Seller app: Tap Sign In, or Continue with Google, Continue with Facebook, or Continue with Apple. Enter the email address and password you use for your Etsy account, or confirm your Google, Facebook, or Apple account. Tap Sign In. To sign in to your Etsy account on the Etsy app: 5 days ago · The 11 best Etsy stores for vintage and sustainable shopping By Andriana Kourkoumelis , CNN Underscored Published 12:40 PM EDT, Fri April 19, 2024b. Etsy’s Case System. The Case system is how a buyer notifies Etsy of an order issue or dispute that they’re unable to resolve with a seller, in order for Etsy to help them reach a resolution. Buyers must contact sellers directly via the Help with Order link and attempt to resolve any outstanding issues before opening a case on Etsy.Etsy reserves the right to resolve an order issue before the 48-hour window for circumstances including, but not limited to, seller inactivity, harassment, refusal of service, manipulation, and undermining the integrity of the case system. Etsy may close or resolve a case due to lack of participation from either party.We also know that so many of you have been asking us to expand Etsy Payments to your country, too. We've been busy behind the scenes to make it happen and are thrilled to let you know we’ve expanded Etsy Payments to sellers in even more countries! Etsy Payments is available to sellers in Thailand, Ukraine, Japan, Chile, Argentina, Peru, China ...Etsy Asked Me to Confirm My Seller Info . More; Communicating with Buyers. How to Send Messages to Buyers. How to Answer a Help Request from a Buyer . Message to Buyers. Growing Your Shop . How to Become a Star Seller . How to Promote Your Shop on Etsy. How to Optimize Your Listings for Etsy Search. How to Offer Great Customer Service on … Reach out to the seller with a help request. Get help with an order. Get help with an order. Shopping on Etsy Selling with Etsy. There are three basic selling fees: a listing fee, a transaction fee, and a payment processing fee. There’s also an advertising fee for sales that come from Offsite Ads. It costs €0.19 to publish a listing to the marketplace. A listing lasts for four months or until the item is sold. Etsy Success Selling Guide, Etsy Business Plan, Etsy Sellers Guide, How to Sell on Etsy, Etsy Secret Pick, Etsy Planner Best Seller 2024 Jeremy Britton. 5 out of 5 stars "The seller communicates effectively. This product offers a wide variety of options. It's an ideal ...If you’re considering changing your Etsy shop name, read How to Change Course Gracefully for advice on navigating change in your shop. Learn more about changing your shop name. Be sure to subscribe to our seller email list for important updates about your Etsy shop, new features, and personalized tips to help grow your business.Dec 5, 2023 · 1. Create an account. You can create a free account on Etsy to see how it all works. Visit Etsy.com and click Get Started. Registering for a seller’s account on Etsy is …Use the Etsy Seller app to manage orders, edit listings, and respond to buyers instantly, from anywhere. Accept payments seamlessly Attract more buyers on Etsy and beyond with Promoted Listings and free social media tools. Analyze and optimise ...How to Build it: (a) Deconstruct a cardboard box to lie flat like a piece of wrapping paper. Place your item on the cardboard. Envision where you would fold paper if you were gift wrapping it. (Note: If you plan to put in packing material after you build the box, then place the fold an extra inch or more away from your item, as needed.)Marketplace Reporting of Seller Information; Etsy Gift Cards, Etsy Credits, and Etsy Coupons; 1. Types of Fees. Sellers may be required to pay the following types of fees. Please note that all fees are listed exclusive of any value-added tax (VAT) or similar taxes that may apply. See the Taxes section below for further details.Here are a few rules about accounts with Etsy: A. You must be 18 years or older to use our Services. Minors under 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision.In 2020, products related to home and living were the top sales category on Etsy, generating $3.2 billion in gross merchandise sales. 3. Understand Seller Fees. Etsy’s most common fees include a 20-cent listing fee, a 6.5% transaction fee per sale, and 3% plus a 25-cent payment processing fee per transaction."A must for ANY new Etsy seller or anyone who wants to up their listing game! I found Marta’s book to be a great source of info for either improving your listings or getting them done right the 1st time.Marta was also extremely helpful & supportive with answering my questions as a new Etsy seller and when my order delayed -related to Etsy & …Read our wonderfully weird story. Etsy is a global marketplace for creative and one-of-a-kind goods. It’s home to a universe of special, extraordinary items, from unique home decor pieces to trending fashion finds. Founded in 2005, Etsy began its Indian journey in 2018. Etsy is a place where creativity lives and thrives because it’s powered ...Oct 25, 2022 · Etsy works with many ecommerce platforms like Shopify, Magendo, and WooCommerce, so you can connect your existing site to your Etsy storefront. So, if you’re selling a product on Shopify but also want to become an Etsy seller, you can do that by using the handy Shopify integration! Etsy Seller is the newest way to manage your shop on the go. It’s got everything you need to easily respond to customers, create and edit listings, see your shop stats, and manage your orders. Plus we’ve added some great new features you’ll want to check out:-- Add and edit listing videos and photos straight from your phone. Good news! Many sellers on Etsy offer personalized, made-to-order items. To personalize an item: Open the listing page. Choose the options you’d like for the order. This will differ depending on what options are available for the item. Under “Add your personalization,” the text box will tell you what the seller needs to know.When you open a shop, you’ll sign up for Etsy Payments.With Etsy Payments, buyers can choose from many convenient payment options.. No matter how a buyer pays you, the funds will go to your Etsy Payment account. From there you can manage deposits to your bank account or your Payoneer account in certain countries.. Learn more about Etsy … There are three basic selling fees: a listing fee, a transaction fee, and a payment processing fee. There’s also an advertising fee for sales that come from Offsite Ads. It costs AU$0.31 to publish a listing to the marketplace. A listing lasts for four months or until the item is sold. When you sell on Etsy, there are a few fees related to listing and selling an item. The fees most sellers will need to know are: Listing fees; Transaction fees; Payment processing fees; If you use Etsy tools such as Etsy Ads or Offsite Ads, or if you purchase shipping labels on Etsy, there are additional fees associated with those services. "A must for ANY new Etsy seller or anyone who wants to up their listing game! I found Marta’s book to be a great source of info for either improving your listings or getting them done right the 1st time.Marta was also extremely helpful & supportive with answering my questions as a new Etsy seller and when my order delayed -related to Etsy & …Feb 13, 2023 · Strengths. Great for artists and craftspeople. Direct to consumer marketplace platform. Easy shipping and order fulfillment from Etsy. Weaknesses. Not a free platform …Start Selling on Etsy. Getting Started. Identity Verification with Persona on Etsy. How to Verify Your Identity on Etsy. How to Open an Etsy Shop. What Can I Sell on Etsy? How …Check out our etsy sellers selection for the very best in unique or custom, handmade pieces from our templates shops.Create an Etsy seller account. The first step is to create your Etsy account. If you have not registered before, you can use this link to get free 40 listings. (If you are not ready to open your shop today, you can still create the free account …To sign up for Etsy Payments as an individual or sole proprietorship, you will need to provide the following details so we can verify your identity: First name. Last name. Date of birth. Home address. In certain locations, a full or partial individual tax number (such as an SSN in the US) Once you enter your details, you’ll need to input your ...Dec 5, 2023 · 1. Create an account. You can create a free account on Etsy to see how it all works. Visit Etsy.com and click Get Started. Registering for a seller’s account on Etsy is …We negotiate discounts with USPS, UPS, and Fedex, then pass along the savings when you buy domestic and international shipping labels. Save time. Create labels with just a few clicks and skip the post office line. We’ll even enter your buyers’ shipping info and send tracking updates so you don’t have to. Get peace of mind.How to Style Product Photos. Learn how to use styling, props, models, and seasonal touches to make your photos pop in Chapter 8 of our Ultimate Guide to Product Photography. 2. Seller Handbook - category - Photography. When you sell on Etsy, there are a few fees related to listing and selling an item. The fees most sellers will need to know are: Listing fees; Transaction fees; Payment processing fees; If you use Etsy tools such as Etsy Ads or Offsite Ads, or if you purchase shipping labels on Etsy, there are additional fees associated with those services. Etsy Success Selling Guide, Etsy Business Plan, Etsy Sellers Guide, How to Sell on Etsy, Etsy Secret Pick, Etsy Planner Best Seller 2024 (6.5k) Sale Price $2.95 $ 2.95 Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite.Monstera adansonii mint variegated indonesia - US Seller. (8) $25.00. INDONESIA 5 RUPIAH 1970 Bird coin charm w/wire wrapped crystal on a 24 inch chain necklace. BOGO Free - sellers choice. With the Etsy Seller App, you can: Access order details when you're messaging a buyer. Know when you have a repeat buyer. Easily manage orders and track shipments. Add videos and photos directly to your listings. Stay up-to-date on the features we're still working on and give us in-app feedback so we can continue making the Etsy Seller app ... We determine Star Seller eligibility by reviewing the last 3 months of your shop's performance on Etsy, regardless of vacation mode. If you come back from vacation and you reach the Star Seller criteria for the current review period, then you’ll be eligible for a Star Seller badge. I’m a seller outside of the US, and tracking is not ... With the Etsy Seller App, you can: Access order details when you're messaging a buyer. Know when you have a repeat buyer. Easily manage orders and track shipments. Add videos and photos directly to your listings. Stay up-to-date on the features we're still working on and give us in-app feedback so we can continue making the Etsy Seller app ... For orders placed through standalone PayPal, the sales tax collected is sent to you as a part of the payment. Then, Etsy will add the sales tax amount to your Etsy bill so that we can remit the tax to the state. If you’ve made sales to these states since these changes went into effect, we’ve got it covered—Etsy has collected and remitted ...Dec 6, 2023 · In 2020, products related to home and living were the top sales category on Etsy, generating $3.2 billion in gross merchandise sales. 3. Understand Seller Fees. Etsy’s most common fees include a 20-cent listing fee, a 6.5% transaction fee per sale, and 3% plus a 25-cent payment processing fee per transaction. Note: As an Etsy seller, pricing is at your sole discretion. This means that you are responsible for making your own pricing decisions and are free to set prices as you wish. That said, remember there are also legal considerations to be aware of around pricing and discounting. Sellers cannot mislead consumers on discounted prices. Reach out to the seller with a help request. Get help with an order. Get help with an order. Shopping on Etsy Selling with Etsy. To become a Star Seller, your shop must meet certain criteria for messages, shipping, ratings, orders, and sales. If these core fundamentals of delivering great customer service are achieved over a period of three months, your shop may receive a badge that shows buyers you consistently provide an excellent customer experience. Notion Template for Etsy Sellers, Etsy Seller Digital Planner, Planner for Small Business Owners, Minimalist Digital Planner. (410) ₹ 1,144. ₹ 2,859 (60% off) Digital Download.Nov 7, 2022 · The New Etsy Seller App is Here! The Etsy Seller app offers a streamlined experience packed with the features you use most, built based on feedback straight from the seller community. Want to open your own Etsy shop? Create your shop today! Editor's note: The new Etsy Seller app launched in July 2022; this article has been updated to reflect ... Since Etsy processes credit card payments for sellers through Etsy Payments, we’re required to provide a 1099-K form if you’re a US seller, and reached more than $20,000 USD in gross sales and more than 200 transactions in 2023, or a met a threshold for your state. You can learn more about the current federal and state thresholds here. Personalized Baby Name Puzzle, Nursery Room Decor, Wooden Kid Name Jigsaw Puzzle, Baby shower and First Birthday Gift Custom Wood Name Sign. (7,210) Star Seller. $4.10. $10.25 (60% off) Sale ends in 9 hours. DazzleYourPuzzle. Your tags should be multi-word phrases and use natural-sounding language. Inspire shoppers with keywords like “Gift for Dog Mom,” “Teacher Appreciation,” or “Gifts under $20” in your titles and tags. Streamline your listing titles: Your title should make it easy for shoppers to quickly see what you’re selling and what makes it unique.

Check out our etsy sellers selection for the very best in unique or custom, handmade pieces from our templates shops.. Wikifx

seller etsy

Everything listed for sale on Etsy must be handmade, vintage or a craft supply. Items sold on Etsy must also follow our Prohibited Items Policy. Handmade items. Handmade items are items that are made and/or designed by you, the seller. If you sell handmade items, you must: Physically make or create the original designs for your items.ETSY SELLER Success Guide, Strategies For New Etsy Sellers, Tips For Selling On Etsy, 2024 Selling Guide For Etsy, Etsy Shop Checklist Sale Price $1.87 $ 1.87 $ 2.50 Original Price $2.50 (25% off) Digital Download Add to Favorites 2024 Etsy Digital Product İdeas | ETSY Seller Success ...Read our wonderfully weird story. Etsy is a global marketplace for creative and one-of-a-kind goods. It’s home to a universe of special, extraordinary items, from unique home decor pieces to trending fashion finds. Founded in 2005, Etsy began its Indian journey in 2018. Etsy is a place where creativity lives and thrives because it’s powered ... There are three basic selling fees: a listing fee, a transaction fee, and a payment processing fee. There’s also an advertising fee for sales that come from Offsite Ads. It costs ₹ 17 to publish a listing to the marketplace. A listing lasts for four months or until the item is sold. Etsy is required to charge VAT on applicable fees regardless of whether you’ve submitted a VAT ID to us. Your Payment account will reflect any charges from the previous month. You will also receive a monthly invoice on the first of the month that includes a list of VAT-eligible seller fees and how much you were charged on those fees during ...Dec 6, 2023 · In 2020, products related to home and living were the top sales category on Etsy, generating $3.2 billion in gross merchandise sales. 3. Understand Seller Fees. Etsy’s most common fees include a 20-cent listing fee, a 6.5% transaction fee per sale, and 3% plus a 25-cent payment processing fee per transaction. ETSY SELLER Success Guide, Strategies For New Etsy Sellers, Tips For Selling On Etsy, 2024 Selling Guide For Etsy, Etsy Shop Checklist ROXANNE. 5 out of 5 stars "Highly recommend this Seller! Would definitely purchase from again! Awesome product and seller was very helpful with my questions! A ...3. Showcase Your Art. “Take high-quality photos to showcase your work," advises Mati McDonough, owner of Mati Rose Studio. Using natural light and clutter-free backgrounds has helped her sell over 1,600 prints and originals in her Etsy shop, which is based in Oakland, California.Etsy Success Selling Guide, Etsy Business Plan, Etsy Sellers Guide, How to Sell on Etsy, Etsy Secret Pick, Etsy Planner Best Seller 2024. (6.5k) £2.88. £9.60 (70% off) Digital Download. ChatGPT Etsy Seller Listing Generator - ChatGPT Prompts | Etsy Shop Kit | How To Sell On Etsy Fast! Etsy Sellers Scale Your Etsy Shop Easily.Some of the bestselling etsy seller account available on Etsy are: Psychic Reading Same Day from Three Witches, General Guidance Ritual, Psychic Predictions and Advice, No Tarot Reading, Personalized; Ebook Template, Coaching Workbook Template, Lead Magnet Template, Course Creator Template, Ebook PDF, Ebook Digital DownloadRead on for ideas to inspire your own listing videos, with video examples from other sellers and insights from Etsy’s Merchandising and Social Media teams. 1. Videos that address common questions. Any experienced online seller knows how difficult it can be to ensure shoppers take the time to read detailed listing descriptions.We determine Star Seller eligibility by reviewing the last 3 months of your shop's performance on Etsy, regardless of vacation mode. If you come back from vacation and you reach the Star Seller criteria for the current review period, then you’ll be eligible for a Star Seller badge. I’m a seller outside of the US, and tracking is not ...November 7, 2022 | 2 minute read. The New Etsy Seller App is Here! The Etsy Seller app offers a streamlined experience packed with the features you use most, built based on feedback straight from the seller … We would like to show you a description here but the site won’t allow us. To better meet buyers’ expectations when it comes to shipping prices, Etsy has three flexible options that can be used to offer free shipping to local and international buyers: free shipping guarantees, our smart pricing tool, and shipping profiles. You can also learn strategies for offering free shipping in our Seller Handbook.Marketplace Reporting of Seller Information; Etsy Gift Cards, Etsy Credits, and Etsy Coupons; 1. Types of Fees. Sellers may be required to pay the following types of fees. Please note that all fees are listed exclusive of any value-added tax (VAT) or similar taxes that may apply. See the Taxes section below for further details.Include a shop owner photo. Your shop owner photo, or profile picture, appears prominently at the top of your homepage, so choose a friendly picture that puts your best face forward. Upload a square image that’s at least 400 x 400 pixels, and make sure it’s clear and well-lit. “Photos that show your face are best,” says Lyanne.Chapter 1: How Etsy Search Works. Learn more about the phases of Etsy search and the factors that go into search ranking. Chapter 2: Keywords 101: Everything You Need to Know. Follow these dos and don’ts when adding tags, and brainstorm new keywords with these proven techniques. Chapter 3: Add Attributes to Help Increase Your Shop's Visibility.How it works. Head to the Price & Inventory section of the listing form from a desktop or mobile web browser. (This new tool isn’t available in the Etsy Seller app just yet). There you’ll see a new option to estimate your profits. Just enter the price for the listing and the costs that go into the item. Consider things like your materials ...Etsy doesn't screen every listing before sellers publish them, meaning that from time to time you may come across listings that do not qualify for our marketplace. When sellers sign up to sell on Etsy, they agree to follow our policies. It's each seller's responsibility to make sure their shop and its items are compliant with Etsy's policies..

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